Privacy Policy

Effective Date: October 1, 2026
Last Updated: October 1, 2026

Florida Fire House Buyer, also operating under the name Sell Fire Damaged House Florida (“Florida Fire House Buyer,” “we,” “us,” or “our”), respects your privacy.

This Privacy Policy explains how we collect, use, disclose, share, sell, retain, and otherwise process information when you visit floridafirehousebuyer.com (the “Website”), submit information concerning real estate, request a cash offer, communicate with us, or otherwise interact with our services.

Florida Fire House Buyer operates within the real estate investment, cash-buyer, property-acquisition, marketing, referral, and lead-generation marketplace. Depending on a particular property and market, we may evaluate a property ourselves or connect a property owner with an affiliated or independent cash buyer, real estate investor, wholesaler, acquisition partner, property-acquisition company, or other prospective purchaser.

By accessing or using the Website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information:

  • Directly from you;
  • Automatically through your use of the Website;
  • From public records;
  • From commercial real estate and property databases;
  • From advertising and analytics providers;
  • From telecommunications providers;
  • From service providers;
  • From prospective buyers;
  • From affiliates and business partners; and
  • From other lawful sources.

2. Information You Provide

When you request an offer, submit a Website form, call us, send us an email or text message, or otherwise communicate with us, we may collect information including:

  • First and last name;
  • Telephone number;
  • Mobile telephone number;
  • Email address;
  • Property address;
  • Mailing address;
  • Whether you own or are authorized to act concerning the property;
  • Property type;
  • Property condition;
  • Fire damage;
  • Smoke damage;
  • Water damage;
  • Structural damage;
  • Electrical damage;
  • Plumbing damage;
  • Roof or foundation damage;
  • Occupancy information;
  • Repair or renovation information;
  • Desired selling timeline;
  • When you purchased or acquired the property;
  • Reason for considering a sale;
  • Asking price or pricing expectations;
  • Mortgage information you voluntarily provide;
  • Lien information;
  • Property-tax information;
  • Probate information;
  • Foreclosure or default information;
  • Inheritance information;
  • Insurance information;
  • Insurance-claim information;
  • Photographs;
  • Videos;
  • Fire-department or fire-marshal reports;
  • Inspection reports;
  • Structural or engineering reports;
  • Repair estimates;
  • Contractor information;
  • Building-permit information;
  • Insurance documents;
  • Ownership or title documents;
  • Preferred communication method;
  • Preferred contact time;
  • Information concerning a potential transaction; and
  • Other information you voluntarily provide.

3. Property and Public-Record Information

When you submit information concerning a property, we may research the property through public records, commercial databases, property-data providers, prospective purchasers, and other lawful sources.

Information may include:

  • Ownership records;
  • County property-appraiser records;
  • Property-tax records;
  • Recorded deeds;
  • Mortgages;
  • Liens and encumbrances;
  • Property characteristics;
  • Property sales history;
  • Estimated property values;
  • Comparable property sales;
  • Building permits;
  • Building-code information;
  • Zoning information;
  • Court records where lawfully available;
  • Probate information;
  • Foreclosure information;
  • Flood-zone information;
  • Geographic and mapping information;
  • Fire or disaster information;
  • Property-condition information;
  • Real estate market information; and
  • Other publicly or commercially available information.

We may combine information obtained from these sources with information that you provide.

4. Information Collected Automatically

When you visit or interact with the Website, we and service providers operating on our behalf may automatically collect information such as:

  • Internet Protocol address;
  • Browser type;
  • Browser settings;
  • Operating system;
  • Device type;
  • Device identifiers;
  • Approximate geographic location derived from an IP address;
  • Referring website;
  • Referring advertisement;
  • Landing page;
  • Pages viewed;
  • Links clicked;
  • Date and time of Website activity;
  • Session information;
  • Form interactions;
  • Advertising identifiers;
  • Marketing campaign information;
  • Lead-source information;
  • Conversion information;
  • Attribution information; and
  • Other Website-usage or technical information.

5. Cookies, Pixels, Analytics, and Advertising Technologies

We may use technologies including:

  • Cookies;
  • Tracking pixels;
  • Web beacons;
  • Tags;
  • Scripts;
  • Local storage;
  • Analytics technologies;
  • Advertising identifiers;
  • Conversion-tracking technologies;
  • Call-tracking technologies; and
  • Similar technologies.

These technologies may help us:

  • Operate the Website;
  • Maintain Website security;
  • Prevent spam and fraudulent submissions;
  • Remember preferences;
  • Measure Website traffic;
  • Understand Website usage;
  • Determine which advertisements generated property inquiries;
  • Attribute leads to marketing campaigns;
  • Measure conversions;
  • Measure advertising effectiveness;
  • Create or measure advertising audiences;
  • Support retargeting or interest-based advertising;
  • Improve the Website;
  • Improve our services; and
  • Conduct marketing activities.

Third-party advertising, analytics, telecommunications, and technology providers may process information according to their own privacy practices.

6. How We Use Personal Information

We may use personal information to:

  • Respond to property inquiries;
  • Respond to requests for cash offers;
  • Research submitted properties;
  • Verify ownership;
  • Evaluate property characteristics;
  • Evaluate fire, smoke, water, structural, electrical, or other damage;
  • Review repair information;
  • Review insurance information;
  • Estimate property values;
  • Estimate repair and renovation costs;
  • Estimate acquisition, holding, closing, and resale costs;
  • Determine whether we or another prospective purchaser may be interested in acquiring a property;
  • Match homeowners with prospective cash buyers;
  • Route property opportunities to appropriate buyers or investors;
  • Prepare or communicate potential offers;
  • Contact property owners and authorized representatives;
  • Schedule telephone calls;
  • Schedule appointments, walkthroughs, or property evaluations;
  • Conduct due diligence;
  • Facilitate potential real estate transactions;
  • Coordinate with buyers, title companies, closing agents, attorneys, contractors, inspectors, lenders, insurers, and other transaction participants;
  • Maintain records of inquiries and transactions;
  • Follow up concerning previously submitted properties;
  • Provide customer service;
  • Operate, maintain, and improve the Website;
  • Conduct analytics;
  • Measure advertising and marketing performance;
  • Advertise our services;
  • Prevent fraud, spam, abuse, or security incidents;
  • Protect our systems and users;
  • Maintain accounting, tax, legal, compliance, and business records;
  • Enforce agreements and policies;
  • Comply with applicable law; and
  • Establish, exercise, or defend legal claims.

7. Lead Generation and Buyer Matching

Florida Fire House Buyer operates within the real estate investment and property-buyer marketplace.

When you submit information concerning a property, we may evaluate the property ourselves or provide information concerning you and the property to one or more prospective purchasers.

Recipients may include:

  • Affiliated real estate businesses;
  • Independent cash buyers;
  • Real estate investors;
  • Local property buyers;
  • Wholesalers;
  • Property-acquisition companies;
  • Investment groups;
  • Redevelopment companies;
  • Contractors interested in purchasing property;
  • Acquisition partners; and
  • Other real estate businesses interested in acquiring the property.

These recipients may use information to:

  • Research the property;
  • Evaluate property condition;
  • Determine whether they are interested in purchasing it;
  • Estimate repair or renovation costs;
  • Determine potential investment or resale value;
  • Prepare or communicate an offer;
  • Contact you concerning the property;
  • Conduct due diligence;
  • Negotiate transaction terms; or
  • Facilitate a potential real estate transaction.

Independent recipients may operate separately from us and may maintain their own privacy policies and practices.

Submitting information does not guarantee that Florida Fire House Buyer or another prospective purchaser will make an offer or purchase your property.

8. How We Disclose Personal Information

Service Providers

We may disclose information to companies providing:

  • Website hosting;
  • Website forms;
  • Customer relationship management;
  • Lead management;
  • Telephone services;
  • Call tracking;
  • Call recording where lawful and properly consented to;
  • Text messaging;
  • Email delivery;
  • Marketing automation;
  • Advertising;
  • Analytics;
  • Conversion tracking;
  • Property research;
  • Data enrichment;
  • Cloud storage;
  • Cybersecurity;
  • Document processing;
  • Accounting;
  • Legal services; and
  • Transaction support.

Prospective Buyers and Business Partners

We may disclose seller and property information to affiliated or independent:

  • Cash buyers;
  • Real estate investors;
  • Wholesalers;
  • Property-acquisition businesses;
  • Acquisition partners; and
  • Other prospective purchasers.

Transaction Participants

If a potential transaction proceeds, information may be provided to:

  • Buyers;
  • Title companies;
  • Closing agents;
  • Attorneys;
  • Inspectors;
  • Contractors;
  • Engineers;
  • Appraisers;
  • Lenders;
  • Insurance professionals; and
  • Other transaction participants.

Affiliates

We may disclose information among companies under common ownership or control and among affiliated real estate businesses for purposes consistent with this Privacy Policy.

Business Transactions

Information may be disclosed or transferred in connection with an actual or proposed:

  • Merger;
  • Acquisition;
  • Financing;
  • Business restructuring;
  • Affiliate restructuring;
  • Sale of assets;
  • Bankruptcy; or
  • Similar transaction.

Legal and Safety Purposes

We may disclose information when reasonably necessary to:

  • Comply with applicable law;
  • Respond to legal process;
  • Respond to lawful governmental requests;
  • Investigate suspected fraud or unlawful conduct;
  • Protect our rights or property;
  • Protect another person’s rights or safety;
  • Protect our systems; or
  • Enforce agreements and policies.

9. Sale, Sharing, and Lead Transfers

Our business may involve providing property-owner or seller information to affiliated or independent prospective purchasers.

Depending on applicable law and the circumstances, a lead transfer may be characterized as:

  • A sale;
  • Sharing;
  • A referral;
  • A marketing disclosure;
  • A business-to-business transfer; or
  • A transfer for monetary or other consideration.

We may also use advertising technologies that disclose identifiers, device information, Internet activity, or campaign-attribution information to advertising or analytics providers.

Where a privacy law applicable to you provides an opt-out right relating to sale, sharing, targeted advertising, or another processing activity, we will process qualifying requests as required by that law.

10. Categories of Information That May Be Transferred

Depending on the relationship or technology involved, categories may include:

  • Identifiers;
  • Name;
  • Telephone number;
  • Email address;
  • Property address;
  • Property information;
  • Real estate information;
  • Commercial or transaction information;
  • Internet or electronic network activity;
  • Advertising identifiers;
  • Approximate geographic information;
  • Marketing-attribution information; and
  • Inferences concerning a potential real estate transaction.

Recipients may include:

  • Cash buyers;
  • Real estate investors;
  • Acquisition partners;
  • Affiliates;
  • Advertising networks;
  • Analytics providers;
  • Marketing technology providers; and
  • Other business partners.

11. Florida Digital Bill of Rights

Florida has enacted the Florida Digital Bill of Rights.

The statute has a substantially narrower definition of covered “controller” than many other state comprehensive privacy laws.

Among other requirements, a covered controller generally must:

  • Be a for-profit entity;
  • Conduct business in Florida;
  • Collect and determine the purposes and means of processing consumer personal data;
  • Have more than $1 billion in global gross annual revenue; and
  • Satisfy additional statutory criteria relating to online advertising revenue, consumer smart-speaker services, or large app-store/digital-distribution platforms.

Accordingly, operating a real estate lead-generation Website in Florida does not by itself make a business subject to the Florida Digital Bill of Rights.

The inclusion of this section is not a representation that Florida Fire House Buyer currently satisfies those statutory applicability criteria.

If the law applies to us in the future, we will provide and honor rights and disclosures required by applicable Florida law.

12. Voluntary Privacy Requests

Even where a particular comprehensive privacy statute does not apply, you may contact us to request:

  • Information regarding personal information associated with you;
  • Correction of inaccurate contact information;
  • Deletion of information where reasonably practicable;
  • Removal from promotional communications;
  • Restrictions on future contact; or
  • Information concerning our privacy practices.

We may honor voluntary requests where reasonably practicable and consistent with:

  • Legal obligations;
  • Transaction records;
  • Accounting and tax requirements;
  • Fraud-prevention requirements;
  • Litigation requirements;
  • Legitimate business needs; and
  • The rights of other persons.

Providing this voluntary request process does not create a statutory right where one does not otherwise exist.

13. Residents of Other States

Consumers residing outside Florida may have additional rights under the privacy laws of their respective states.

Where another state’s comprehensive consumer privacy law applies to us and your personal data, applicable rights may include:

  • Confirmation of processing;
  • Access;
  • Correction;
  • Deletion;
  • Data portability;
  • Opt-out of sale;
  • Opt-out of targeted advertising;
  • Opt-out of qualifying profiling;
  • Sensitive-data protections;
  • Authorized-agent rights; or
  • Appeal rights.

The availability of rights depends on applicable law, statutory thresholds, exemptions, authentication requirements, and the processing activity involved.

14. Browser Privacy Signals

Some browsers and devices allow users to transmit privacy preference signals such as Global Privacy Control.

Requirements concerning universal opt-out signals vary by jurisdiction.

Where a legally applicable privacy law requires us to recognize a qualifying browser-based privacy signal, we will process supported signals as required by that law.

Traditional “Do Not Track” signals do not operate according to one universally accepted standard, and the Website may not respond to all traditional Do Not Track signals.

15. Telephone Communications

If you provide a telephone number, we may use it to respond to your inquiry and communicate concerning:

  • Your property;
  • Your requested cash offer;
  • Property research;
  • Scheduling;
  • Buyer matching;
  • Follow-up;
  • Potential transactions; and
  • Related services.

Florida law and federal law impose restrictions on certain telephone and text-message solicitations.

Where legally required, we will obtain prior express written consent before making regulated unsolicited telephonic sales calls using:

  • Automated systems for selecting and dialing telephone numbers;
  • Recorded messages;
  • Prerecorded voicemail messages; or
  • Other technology requiring such consent.

Where required, applicable consent language will identify the number authorized for communications and make clear that consent is not a condition of purchasing property, goods, or services.

16. Text Messages

If you provide a mobile telephone number and applicable consent, we may communicate with you by text concerning:

  • Your inquiry;
  • Your property;
  • Scheduling;
  • Your requested offer;
  • Potential buyers;
  • Buyer matching;
  • Follow-up;
  • Potential transactions; and
  • Related services.

Where required by applicable law, separate or additional consent will be obtained before regulated automated or marketing text messages are sent.

Consent to marketing communications is not a condition of receiving a property offer or selling your property where prohibited by law.

Message and data rates may apply.

Message frequency may vary.

You may request that applicable messages stop by replying STOP.

Where supported, you may reply HELP for assistance.

17. Recording of Calls and Communications

Florida generally requires prior consent from all parties before a private wire, oral, or electronic communication is intercepted or recorded, subject to statutory exceptions.

Submission of a Website form does not constitute blanket consent to recording future telephone calls.

If we or a service provider acting on our behalf records a communication where Florida law applies, we will:

  • Provide appropriate notice; and
  • Obtain legally sufficient consent from all parties before recording where required.

Because communications may involve individuals located in other jurisdictions, additional applicable recording requirements may also apply.

18. Email Communications

We may use your email address to:

  • Respond to inquiries;
  • Communicate regarding your property;
  • Provide information concerning potential offers;
  • Schedule calls or appointments;
  • Follow up regarding prospective buyers or transactions; and
  • Send marketing communications where permitted by applicable law.

Applicable promotional emails will provide an unsubscribe mechanism.

We may continue sending administrative, transactional, legal, or security-related communications where appropriate.

19. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.

Factors affecting retention may include:

  • Whether a property inquiry remains active;
  • Whether a property remains of interest to prospective purchasers;
  • Whether a transaction occurred;
  • Potential future follow-up;
  • Contractual obligations;
  • Legal requirements;
  • Tax and accounting requirements;
  • Fraud prevention;
  • Litigation or dispute requirements; and
  • Legitimate business recordkeeping needs.

Property leads that do not immediately result in a transaction may be retained for future follow-up or buyer matching unless deletion is required by applicable law or continued retention is no longer reasonably necessary.

20. Information Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized:

  • Access;
  • Acquisition;
  • Use;
  • Disclosure;
  • Alteration;
  • Loss; or
  • Destruction.

Safeguards may include appropriate:

  • Authentication;
  • Access controls;
  • Encryption;
  • Secure transmission;
  • Vendor oversight;
  • Employee access restrictions;
  • Security monitoring;
  • Malware protection; and
  • Incident-response procedures.

No electronic system, security measure, or Internet transmission can be guaranteed completely secure.

21. Security Incidents and Breach Notification

Florida law imposes requirements concerning certain breaches of security involving personal information.

If a qualifying security incident occurs, we will investigate and provide legally required notifications where applicable.

Nothing in this Privacy Policy expands or limits rights or obligations established under applicable security-breach law.

22. Sensitive Information

Our standard property-offer forms are not designed to collect unnecessary highly sensitive information such as:

  • Social Security numbers;
  • Bank-account passwords;
  • Payment-card security codes;
  • Medical diagnoses;
  • Genetic information;
  • Biometric identifiers used for identification;
  • Religious beliefs;
  • Sexual-orientation information; or
  • Other sensitive information unrelated to evaluating a real estate transaction.

Please do not submit unnecessary sensitive information through standard Website forms.

Information necessary for an actual real estate closing may be collected separately by appropriate transaction professionals.

23. Children’s Privacy

The Website is intended for adults involved in real estate matters.

It is not directed toward children under 13, and we do not knowingly collect personal information online from children under 13 through our standard property-offer forms.

If we learn that such information has been collected in violation of applicable law, we will take reasonable steps to delete it.

24. Third-Party Websites and Services

The Website may contain links to or integrations with third-party websites or services.

We do not control and are not responsible for third-party:

  • Privacy practices;
  • Security;
  • Content;
  • Products;
  • Services;
  • Availability; or
  • Business practices.

Your interaction with a third party is governed by that party’s applicable terms and privacy policies.

25. Information About Other People

If you provide information concerning another:

  • Property owner;
  • Co-owner;
  • Heir;
  • Family member;
  • Representative;
  • Tenant; or
  • Other individual,

you represent that you have authority or another lawful basis to provide that information.

26. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

When changes are made, we will update the “Last Updated” date above.

Where applicable law requires additional notice or consent regarding a material change, we will provide such notice or obtain appropriate consent.

27. Contact Us

Questions, requests, or concerns regarding this Privacy Policy may be directed to:

Florida Fire House Buyer / Sell Fire Damaged House Florida
255 Giralda Avenue
Coral Gables, FL 33134
United States

Phone: 386-766-7866
Website: floridafirehousebuyer.com